DMX-Globalsmart provides domestic and international shipping, freight forwarding, warehousing, customs clearance, and last-mile delivery services for businesses and individuals.
You can track your shipment in real-time using our online tracking system. Simply enter your tracking number on our website to get live updates.
Yes! We provide express shipping and same-day delivery options for urgent shipments, depending on the destination and service availability.
We do not ship hazardous materials, perishable goods, illegal substances, weapons, or restricted international items. Please check our shipping policy for a full list of prohibited items.
Shipping costs depend on factors like package weight, dimensions, delivery destination, and service type. You can get an instant quote using our rate calculator.
Yes! We take care of customs documentation, duties, and clearance processes to ensure smooth international shipping.
Absolutely! You can request a pickup from your home or office through our website, and our team will collect your package at your preferred time.
For safe shipping, use durable packaging, proper sealing, and cushioning materials. Fragile items should be labeled and packed securely.
Yes, we offer optional shipping insurance to protect your packages against loss, theft, or damage during transit.
Delivery times vary based on the destination and shipping method. Domestic shipments take 1-5 days, while international shipping can take 5-15 business days.
Address changes are possible before dispatch. However, once in transit, modifications depend on carrier policies and may incur additional charges.
If your package is delayed or lost, contact our customer support team immediately. We will assist in locating your shipment or provide a resolution.
Yes! We provide customized logistics, warehousing, and fulfillment services for e-commerce, retailers, and corporate clients.
You can reach our customer service team via email, or live chat on our website for assistance with any inquiries.
